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Privacy Policy

Your privacy matters. This policy explains how ReadyBooks.ai collects, uses, and protects your information.

1. Introduction

Readybooks ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use ReadyBooks.ai ("Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and company name.

Financial Data

When you use the Service, you may enter financial data including invoices, expenses, inventory records, payroll information, bank transactions, and tax details. This data is stored securely and processed solely to provide the Service.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, browser type, device information, and IP address.

Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and secure your account
  • Process transactions and generate financial reports
  • Send transactional emails (account verification, password resets, invoices)
  • Provide customer support
  • Comply with legal and regulatory obligations

We do not sell your personal information to third parties. We do not use your financial data for advertising or marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the Asia Pacific (Mumbai) region. We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication via AWS Cognito with support for multi-factor authentication
  • Regular security audits and vulnerability assessments
  • Access controls limiting data access to authorised personnel only

5. Third-Party Services

We use the following third-party services to operate the Service:

  • Amazon Web Services (AWS) — Cloud infrastructure, authentication (Cognito), and email delivery (SES)
  • Payment processors — For processing subscription payments (governed by their own privacy policies)
  • Google Document AI — For automated document processing and data extraction

These providers process data on our behalf and are bound by contractual obligations to protect your information.

6. Data Retention

We retain your account information and financial data for as long as your account is active. Upon account deletion or termination, we will retain Your Data for up to 30 days to allow for data export, after which it will be permanently deleted. We may retain certain information as required by law (e.g., tax records, audit logs) for the legally mandated retention period.

7. Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete data
  • Deletion — Request deletion of your personal data, subject to legal retention requirements
  • Export — Download your financial data in standard formats
  • Restrict processing — Request that we limit how we use your data
  • Withdraw consent — Withdraw consent for non-essential data processing at any time

To exercise any of these rights, please contact us at support@readybooks.ai.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.

9. International Data Transfers

Your data is primarily stored and processed in India (AWS Mumbai region). If data is transferred to other jurisdictions for processing, we ensure that appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the bottom of this policy indicates when it was last revised.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Last updated: January 2026